Shipping & Tracking
We primarily utilize USPS, UPS & FedEx for shipping within the U.S. for fast, affordable and reliable delivery of our products. We will utilize a comparable alternative for prompt shipping outside of the U.S. You will receive an email to the address you've provided, to track your order with the information provided by the shipping company.
We do not offer refunds or exchanges, except in cases of incorrect order, damaged or defective products. Please refer to our Terms & Conditions for more details on our Return Policy.
Our Customer Care Team are available Monday - Saturday 9AM-7PM EST. Just click the "Let's Chat" tab at the bottom right of any page on our site. If you need to reach us outside of normal business hours, please complete the form here.
The Lotus Circle
Our exclusive Lotus Circle membership entitles you to 10% off all purchases and a $15 Birthday Gift during your birthday month, as well as special members' only sales...and the FIRST LOOK at new products!
You can sign up for our FREE monthly newsletter here, As a subscriber, you'll receive special discounts and a look at our newest products before they're offered to the general public. Newsletter subscriptions can be cancelled at any time.
100% Secure Ordering
We use Wix Stores to process our sales and will never personally store your confidential information. Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1) and the checkout process is secured by HTTPS/TLS encryption, making it safe to complete your purchases on our site.